SMS Messaging Policy

Effective date: June 22, 2026 · Last updated: June 22, 2026

Program description

ClassToo is a studio management platform used by independent fitness, dance, martial arts, and enrichment studios. ClassToo sends transactional SMS notifications to enrolled families and studio staff on behalf of studios that subscribe to the SMS add-on feature. Messages are sent using a shared short-code or 10DLC registered long-code phone number on behalf of the studio.

How opt-in works

SMS consent is collected at the time of student enrollment. When a parent or adult student completes an enrollment form through their studio's ClassToo portal, they are presented with an explicit opt-in checkbox:

Receive SMS text messages about classes and announcements from this studio. Msg & data rates may apply. Reply STOP to opt out.

Submitting the enrollment form with this box checked constitutes express written consent to receive SMS messages. Consent is recorded and stored alongside the enrollment record. Checking this box is optional — families who decline will not receive SMS notifications.

Message types

ClassToo sends the following categories of SMS messages on behalf of studios:

Class reminders — upcoming class schedule reminders sent before a scheduled session
Attendance notifications — alerts when a student is marked absent from class
Studio announcements — general communications from the studio to enrolled families
Staff notifications — schedule reminders and updates sent to studio instructors and staff

Message frequency

Message frequency varies by studio and depends on class schedule and studio activity. Most families receive between 2–8 messages per month. You will only receive messages for classes and studios you are actively enrolled in.

Msg & data rates may apply. Message frequency varies.

How to opt out

You can opt out of SMS messages at any time by replying STOP to any message you receive. After opting out, you will receive one final confirmation message and no further SMS messages will be sent to your number. You may also update your SMS preference by contacting your studio directly or through your ClassToo parent portal.

To re-enroll after opting out, reply START to any message from the same number.

Help

For assistance, reply HELP to any SMS message or contact us at support@classtoo.com.

Supported carriers

ClassToo SMS messages are supported by major US carriers including AT&T, T-Mobile, Verizon, and others. Carrier support may vary.

Privacy

Phone numbers collected for SMS are used solely to send the messages described in this policy. We do not sell, share, or rent phone numbers to third parties for marketing purposes. For full details on how we handle personal data, see our Privacy Policy.

Contact

For questions about our SMS program, contact us at:

support@classtoo.com
ClassToo
United States